💬 Help Center

Frequently Asked Questions

Everything you need to know about ForgeStore. Can't find your answer? Contact us.

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General
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What is ForgeStore?
ForgeStore is a monetization platform for game servers. Create a store where players buy ranks, kits, VIP access and more — via card, PayPal, or crypto. Delivery is automatic and instant.
Which games does ForgeStore support?
Minecraft (Paper, Spigot, Bukkit), Rust (Oxide/Carbon), FiveM, Garry's Mod, ARK, Unturned, and any game server that accepts console commands.
Do players need an account to buy?
No. Players just enter their in-game username and pay. Zero friction — no registration, no email required.
Can I have multiple stores?
Yes. Free plan supports 1 store. Pro plan supports up to 10 stores, all managed from one dashboard.
Is ForgeStore available worldwide?
Yes. ForgeStore works in 150+ countries. Crypto payments have no geographic restrictions. Stripe is available in 46+ countries.
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Payments
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Which payment methods are accepted?
Stripe (Visa/Mastercard, Apple Pay, Google Pay), PayPal, and 50+ cryptocurrencies (USDT, BTC, ETH, SOL, TRON, LTC, DOGE, USDC, TON and more) via NowPayments.
How fast is delivery after purchase?
Instantly after payment confirmation. USDT TRC-20 confirms in 1–3 minutes. Bitcoin up to 30 minutes. Stripe/PayPal in seconds. The command runs automatically on your server.
Are there chargebacks with crypto?
✓ No Crypto transactions are irreversible by nature. This is one of the biggest advantages for server owners — zero chargeback risk.
What if a player pays but doesn't receive their item?
ForgeStore queues the command and retries automatically if your server is offline. You can also manually trigger delivery from Dashboard → Orders → Retry.
What currencies can I price my packages in?
EUR, USD, GBP, CAD, AUD and more. Prices display in your store currency and convert automatically to crypto at live market rates.
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Withdrawals
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How do I withdraw my earnings?
From your dashboard → Cashout. You can withdraw via bank transfer, PayPal, or crypto depending on your account setup.
How long until my funds are available?
Stripe: 2 days. PayPal: 7 days. This hold protects against disputes. More recent sales appear in the "Held" section of your cashout page.
Is there a minimum withdrawal amount?
Yes. The minimum amount is $10 to request a withdrawal.
How are my earnings calculated?
Earnings = Sale amount – ForgeStore fee (5%) – Processor fees (PayPal/Stripe). Everything is visible in your dashboard under Transactions.
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Disputes & Protection
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What happens if a player files a dispute?
ForgeStore automatically collects evidence (IP, email, order details, timestamp) and submits it to PayPal or Stripe to contest the dispute on your behalf.
How much does a dispute cost?
Dispute fee: $40. This covers both the fee charged by PayPal/Stripe and ForgeStore's work handling your case. This fee applies regardless of the outcome.

⚠ If you win — the disputed amount is returned to you. You only lose the $40.

⚠ If you lose — the amount remains refunded to the player, plus the $40 fee.
How does ForgeStore help me win a dispute?
For every purchase, ForgeStore automatically records the player's IP address, email, timestamp, and order details. In case of a dispute, we compile this into an evidence document sent to the payment processor.
Can I avoid disputes?
Yes. Best protection: reliable and fast delivery, clear package descriptions, and avoiding manual refunds that can trigger double-payment claims. Crypto payments are irreversible — zero disputes possible.
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Plugin & Setup
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How do I install the ForgeStore plugin?
Download the plugin from Dashboard → Plugins. Drop it in your server's plugins folder, configure the API key and store ID, then reload. Full guide: docs/plugin-api.
Which commands can I run after a purchase?
Any console command your server supports. Examples: lp user {player} parent set vip (Minecraft), oxide.usergroup add {player} vip (Rust). Available variables: {player}, {amount}, {order_id}.
What if the player is offline when they buy?
The command is queued and executes automatically the next time the player connects. The plugin checks for pending commands every 30 seconds.
Can I run multiple commands per purchase?
Yes. Add as many commands as needed per package — they all execute in order after payment is confirmed.
My plugin isn't connecting. What do I do?
Check: (1) API key matches in config.yml and Dashboard → Developers, (2) store ID is correct, (3) your server can make outbound HTTPS requests, (4) run /fs reload after changes.
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Pricing & Plans
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How much does ForgeStore cost?
Free plan: $0/month + 5% per transaction.
Pro plan: $18/month + 5% per transaction.
No setup fees, no monthly minimums.
What's included in the Pro plan?
Reduced 5% fee, 10 stores, unlimited packages, player CRM, automation rules, A/B testing, revenue alerts, store widgets, custom domain, and priority support.
Is there a free trial for Pro?
The Free plan is always available to test everything. Upgrade to Pro anytime and downgrade if needed.
Are there additional fees for card payments?
Stripe charges its own fee (~2.9% + $0.30 per transaction) on top of ForgeStore's fee. This is standard for all Stripe-powered platforms. PayPal has similar fees.
Can I cancel anytime?
Yes. Cancel your Pro subscription anytime from Billing settings. You keep Pro features until end of billing period, then revert to Free.
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